Frequently Asked Questions
How can sign up?
Click on the "Sign up" link, complete all mandatory information, and press the "Register" button.
I have forgotten my password, what steps should I take?
Ensure that all characters were input accurately. Use password or email recovery forms if you are unable to log into your account. Email with instructions will be sent to the email address provided at registration.
Is there a fee for registering for the service?
Registration for an account is complimentary.
Who is eligible to become a private investor?
Every individual of legal age is eligible to join our service.
Are numerous accounts permitted?
Each member is provided with a single unique personal account by the service.
Can personal info be modified after registration?
Yes, you have the right to autonomously modify your personal information post-registration.
Can my account be hacked?
Utilize a robust defense system and generate intricate passwords to prevent any potential complications.
What investment offer do we offer?
We provide 2 different investing strategies with different amount of investment plans. Refer to the section “For investors” for more extensive information.
Which payment systems are offered?
Clients can invest funds using Bitcoin, Ethereum, USDT (TRC-20, ERC-20, BEP20), BNB, TRX, Dogecoin, TON and Litecoin.
Do we impose fees for withdrawing or depositing funds?
We do not impose any undisclosed fees for withdrawals or deposits.
What are the minimum and maximum investment thresholds for monetary units?
The minimum deposit required is $50. The maximum deposit limit is $1.000.000
What is the limit on the number of deposits allowed?
You can’t open more than one deposit for “Spark” investment plan. There are not any restrictions or limits on other investment tariffs.
Do we provide an affiliate program?
Our members can earn a steady supplementary income by inviting their colleagues and friends. Please refer to “Affiliate program” to find more.
What affiliate program do we provide?
We provide a flexible bonuses system, opportunities for career advancement, and bonuses based on your achievements.
Grow in your professional career
The system includes 10 ranks, with each member aiming to achieve the highest position known as "Infinity".
What is the mechanism behind its functioning?
Every member begins with the beginning rank of "Acolyte". To elevate user’s position, the customer must satisfy two prerequisites: increase member’s personal deposit and enhance the turnover of member’s team. For further details, see the “Referral Program" section.
Is a deposit necessary to join the Affiliate Program?
Participation in the affiliate program does not necessitate active investment.
How can I withdraw funds?
Go to the "Withdrawal" section, input the desired amount, select the payment system, and then click on the "Confirm" button to withdraw funds from your account.
What is the speed of the fund’s withdrawal process?
Withdrawals are completed within 48 hours of the withdrawal request being submitted.
All withdrawal requests are processed during business hours from Monday to Friday. Withdrawal requests made after business hours or on weekends (Saturday, Sunday) will be processed in the coming business hours.
Our security system carefully checks each withdrawal request before it is approved, ensuring that the withdrawal transaction is safe and secure.
What are the withdrawal limits?
There are no restrictions on withdrawing monies.
What are the minimum withdrawal amounts?
USDT-TRC20 - 10
USDT (BEP20) - 10
USDT (ERC20) - 50
BTC - 0.00075
BNB - 0.018
ETH - 0.016
TRON - 45
LTC - 0.12
Dogecoin - 65
Ton - 3.2
How Celestion exchange works?
Our exchange works 24/7.
Exchanges on our platform are instant.
All transfers between BTC, ETH, TON, LTC, DOGE, TRX, BNB have a commission of 3%
Transfers between USDT networks are free.
PREFER TO REACH OUT DIRECTLY?
Help and support
If you have been unable to find answers to your questions, kindly reach out to our customer service team
Contact our support department
Careers
If you are interested in building a career in our company, please reach out to the HR team
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Press
If you wish to talk about our company or prepare an article about us, kindly reach out to our PR department
Contact our PR department